Building Future Intelligent Operations across a Complex Supply Chain

The client needed to reimagine how technology could enable the future of their vertically integrated agri-food supply chain. While operations stretched from breeding through to customer, both front and back office teams faced fragmented systems, manual processes, and rising expectations for safety, efficiency, and sustainability. The challenge was to define a clear technology strategy that not only modernised systems but also inspired the business with a shared vision of what the future could look like.

• Ran a series of co-design workshops with teams across the supply chain—from on-station staff to back-office functions—to surface pain points, explore opportunities, and shape future experiences.
• Focused conversations on “what the future could be,” using technology to make jobs safer, smarter, and more efficient.
  • Developed early insights into key themes for the Technology Strategy, building towards future-ready digital capability, stronger decision intelligence, and a connected “station of the future.”
• Ensured executive alignment through a structured sprint-based approach, with showcases at each stage to validate progress and build buy-in.

• A clear view of the themes and pillars that will shape the Technology Strategy.
• Stronger engagement across the organisation, with field and office teams contributing directly to the vision.
• Early identification of opportunities where technology can improve safety, efficiency, and decision-making across the end-to-end supply chain.
• A roadmap towards a future-ready, digitally enabled business, grounded in day-to-day operations but bold enough to lead industry change.